Drury GO Conflict Resolution Certificate

This interdisciplinary certificate prepares students to recognize and manage the dynamics of interpersonal conflict across a variety of contexts. Students will learn to evaluate disputes and choose the appropriate strategies and tools to resolve these conflicts. Completion of this certificate will better prepare individuals to be leaders in business, religious and nonprofit organizations, government/civic, educational, community and personal settings.

This program is eligible for 

Conflict Resolution – 18 Credits
Can be pursued before an associate

Why take this certificate?

• Manage, evaluate, and resolve interpersonal conflicts 
• Prepare to be a leader in business, religious and nonprofit organizations, government/civic, educational, community or personal settings

Who is it for?

Professionals or students who need to:

• Form dynamic relationships
• Produce business presentations
• Develop credibility through the mastery of persuasion skills 
• Assess conflict, negotiate, and gain problem solving skills 
• Manage multicultural organizations
• Grasp and apply processes that help people cope with life stressors

Careers

• Contract Negotiation 
• Social Services
• Arbitrator 
• Facilitator 
• Mediator
• Manager
• Conciliator
• Intercultural Communication